FAQ & Care about Bones

Bones is a collectible figure designed for gentle play and display. He has 14 movable joints that allow for fun posing and interaction, but he is not intended for rough play.

The heart is a reminder that Bones—and those around us—should be treated with love and kindness. With gentle care, Bones will bring your family joy, connection, and Halloween memories for years to come.

Bones’ joints use a snap-fit system instead of screws, making him safer for children. Some joints may detach during play and can be safely reattached. However, certain joints — neck, shoulders, pelvis, and hips — are not meant to be detached.

If a joint feels stuck or is hard to move, a little dust or dirt may be blocking it. Detach the movable joint, give it a light air blow or gentle wipe the male and female part, then reattach—it should move smoothly again.

Don’t worry! If a movable joint detaches, simply hold the two pieces firmly and gently snap them back into place. Take care to align the joint before pressing. Please do not try to remove or reattach joints that are not designed for this, such as the neck, shoulders, pelvis, or hips.

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Don’t worry—Bones isn’t broken! In fact, he might just be pulling his very first prank. During shipping, sometimes an arm or leg can pop off, but Bones is specially designed with safe snap-fit joints (no screws or tools needed). That means he’s safer to play with, and if you find a loose piece in the box, simply snap it back in place. He’ll be good as new and ready for all the Halloween fun ahead!

Bones is designed for kids ages 4–12, but the whole family will have fun with him. Parents, grandparents, and even teenagers who can play pranks on their parents. It's for everyone. ⚠️ Warning: Contains small parts. Not for children under 3 years (choking hazard).

Bones is best suited for indoor use only. Keep him dry, safe from rough outdoor play or environments that could cause damage or block the joints.

Not at all! Bones was created to be stress-free. You can set him up as often as you like—daily pranks, weekly surprises, or just when inspiration strikes.

Nope! That’s the fun of Bones—you can use any skeleton you like: big, small, spooky, or cute. We don’t want families to feel pressured to buy a certain figure. If you’d like the matching Bones from the story, our Book & Toy Set is available—but it’s entirely your choice.

Bones complies with U.S. toy safety standards ASTM F963 and CPSIA.

While Bones was designed with safety and quality in mind, no toy is completely indestructible. Excessive force (twisting, squeezing, dropping, sitting on Bones, or bending joints beyond their range of motion) may cause cracks or breakage.

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If you have further questions or concerns, please reach out to us directly at info@bonesisback.com so we can respond personally and promptly.

At Bones & Friends, product safety is our top priority. We understand the responsibility that comes with creating toys for children and families, and we are committed to delivering products that meet the necessary safety and quality standards such as the ASTM F963 (American Society for Testing and Materials) and CPSIA (Consumer Product Safety Improvement Act). Download the safety information sheet.

The Bones figure is designed with movable joints for easy posing and gentle play. The joints are engineered as snap-fit systems to avoid using screws and make the figure safer for children. Joints may detach. They can be safely reattached. In particular, the neck, shoulders, pelvis, and hips are delicate, move-only joints (not intended to be removed). Handle with care, and do not attempt to detach or reattach joints that are not intended for that. Pressing, squeezing, or excessive force may cause damage, cracks, or breakage of the Bones figure.

​Bones is here to bring smiles, not stress - so thank you for keeping the fun safe by treating him with care! Sure, he’s a skeleton, but you can see his heart - a reminder he’s sensitive and needs gentle handling.

• Move joints slowly and carefully

• Never twist, push, pull, or bend joints beyond their natural limits

• Do not throw, drop, or sit on Bones. Avoid any play that places extra pressure on the figure

• Young children must always be supervised during play

• Bones is intended for indoor play and display only

• WARNING: CHOKING HAZARD. Small Parts. Not for Children Under 3 years

This product complies with U.S. toy safety standards ASTM F963 and CPSIA.

Bones is a collectible figure intended for display and gentle play only. Damage, breakage, or injury from misuse, rough handling, or excessive force or pressure is not eligible for replacement or refund. Except as required by law, no express or implied warranties apply. For eligible claims, remedies are limited to a replacement or refund, at the discretion of Bones & Friends, LLC.

​Bones & Friends, LLC expressly disclaims all liability for any injuries, damages, or product failure resulting from improper use, failure to follow these guidelines, or use in a manner inconsistent with intended purpose. Use at your own risk. These terms are governed by the laws of the State of Florida, USA, and any disputes shall be resolved exclusively in the state or federal courts located in Orange County, Florida.